Your Privacy Rights with Down 2 Earth Organics
This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
1 Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Privacy Policy:
- Account: A unique account created for You to access our Service or parts of our Service.
- Affiliate: An entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
- Company: (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Down2earth, 43, Alamelumangapuram Mylapore.
- Cookies: Small files placed on Your computer, mobile device or any other device by a website, containing details of Your browsing history on that website among its many uses.
- Country: Refers to: Tamil Nadu, India.
- Device: Any device that can access the Service such as a computer, cellphone or digital tablet.
- Personal Data: Any information that relates to an identified or identifiable individual.
- Service: Refers to the Website.
- Service Provider: Any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, provide the Service on behalf of the Company, perform services related to the Service or assist the Company in analyzing how the Service is used.
- Usage Data: Data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
- Website: Refers to Down2earth, accessible from https://down2earthorganics.com.
- You: The individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
2 Collecting Personal Data
Types of Data Collected
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
- Email address
- Full name and telephone contact numbers
- Shipping and delivery address
- Usage Data
Usage Data
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
4 Use of Personal Data
The Company may use Personal Data for the following purposes:
- To provide and maintain our Service: including monitoring Service usage.
- To manage Your Account: managing registration and granting access to member dashboard features.
- For performance of a contract: fulfilling purchase orders, processing payments, and arranging doorstep delivery.
- To contact You: via email, calls, SMS, or push notifications regarding status updates, order dispatches, or security alerts.
- To provide offers & updates: special deals and general information about other products similar to your interests (unless opted out).
- To manage Your requests: attending and resolving customer service and support inquiries.
- For business transfers: evaluating or conducting mergers, restructuring, or asset sales.
- For continuous improvement: evaluating promotional campaigns, statistical analysis, and elevating your customer experience.
We may share Your personal information in the following situations:
- With Service Providers: To facilitate website operations and analyze service usage.
- For business transfers: In connection with merger negotiations, financing, or asset transactions.
- With Affiliates: Requiring them to strictly adhere to this Privacy Policy.
- With business partners: To present relevant goods, joint offers, and reliable delivery services.
- With Your explicit consent: In any other context where you provide clear permission.
5 Retention & Transfer of Personal Data
Data Retention
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if required to retain data under applicable statutory laws), resolve disputes, and enforce our legal agreements and policies.
Usage Data is generally retained for a shorter period, except when used to strengthen cybersecurity, enhance site functionality, or when legally obligated to maintain it longer.
Data Transfer
Your information, including Personal Data, is processed at the Company's operating offices and other locations where parties involved in processing reside. This means data may be transferred to and maintained on computers outside of your regional jurisdiction with differing privacy regulations.
Your consent to this Privacy Policy followed by your submission of information represents your agreement to that transfer. The Company takes all steps reasonably necessary to ensure your data is treated securely with adequate controls in place.
6 Deleting Your Personal Data
You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.
Our Service provides You with the ability to review, update, or remove certain profile details from within your account dashboard at any time.
You may also contact Us directly to request access to, correction of, or deletion of any personal information provided to Us. Please note that We may need to retain specific records when required by law or where lawful commercial grounds exist.
7 Disclosure of Personal Data
Business Transactions: If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.
Law Enforcement: Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Other Legal Requirements: The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
- Comply with a legal obligation
- Protect and defend the rights or property of the Company
- Prevent or investigate possible wrongdoing in connection with the Service
- Protect the personal safety of Users of the Service or the public
- Protect against legal liability
8 Data Security
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
9 Children's Privacy
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us.
If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.
10 Links to Other Websites & Policy Changes
Links to Other Websites
Our Service may contain links to third-party websites not operated by Us. Clicking a third-party link navigates to their platform. We strongly advise reviewing the Privacy Policy of every external site you visit, as we assume no responsibility for external content or practices.
Changes to this Privacy Policy
We may update Our Privacy Policy from time to time. We will notify You of changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top. You are advised to review this policy periodically for modifications.
11 Contact Us
If you have any questions or concerns about this Privacy Policy, please get in touch with us:
- 📧 By Email: support@down2earthorganics.com
- 📞 By Phone: +91 96772 22334
- 📍 Office Address: Down 2 Earth Organics, 43, Alamelumangapuram, Mylapore, Chennai, Tamil Nadu, India